Technology Support

Get Technical Help
How to get help with hardware or software problems

Accounts
Obtaining your account information; resetting passwords

Network and Email
Connecting to the network, email options, accessing the wireless network, printing and saving files to the network (on and off campus access).

• Accessing email with Webmail, Mozilla Thunderbird or Pine
• Peer-to-Peer Filesharing
  Avoiding RIAA copyright infringements
• Five College guest accouts - needed for access to Ella
• Check the status of Network and Server Systems
• New attachment removal system for files over 5MB

Hardware and Software

• What MHC supplies and supports for hardware and software 
• The MHC computer replacement cycle and installation routine
• Information on purchasing equipment

Protect Your Computer
Virus protection (Mac and PC) and information about how to backup your computer.

Printing
Printing locations; how to use the Print Release stations.

Training & Workshops
Workshops, Tutorials, and available consulting.

Borrowing Equipment
Borrowing laptops, digital cameras, projectors, and more; policies, guidelines & forms.